Every Saturday at 7:40 AM, the line at Hayes & Rye hit the door. By 8:15 it was out the door and around the planter boxes, and the people in it weren't happy — half of them were just picking up orders they'd already paid for, stuck behind walk-ins deciding between croissants.
I'd known the fix for a year: separate the pickups from the browsers. What I didn't have was a weekend where I was willing to touch the ordering system during trading hours. Then our July 4th closure gave me one.
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