The one-page brief we ask for first
Free to read: the short brief that replaces a discovery call, and why it is short on purpose.
All clusters
A lens, not a room
Ai
Everything below is found live, right now, through your access — not a stored list. Someone else opening this same cluster sees their own view of it.
Ai
11 visible to you right now
What we check in the first hour
The eight questions that decide whether a process is worth touching at all.
The handover checklist, line by line
Every item we hand over, why it is on the list, and the two people who have to sign it.
Untitled
Hiring our fourth. Both finalists can build. Neither has sat in front of a client and said "I do not think you should automate that yet." That is the thing we are actually testing for.
Quote turnaround: four hours to twenty minutes
Cedarline Logistics, 11,400 historical lanes, and why cleaning the data was the whole job.
Writing the audit scoring sheet
How we score a process before touching it, and what a low score actually means.
Untitled
If your automation only works when the person who built it is in the room, you bought a dependency, not a system. Handover is the deliverable. We write the doc, record the session, and then deliberat
Eleven hours a week, off one front desk
The full write-up: what we found in the interviews, what we scored highest, and the two weeks the reminders went out twice.
A rollback plan nobody has to read
Every build ships with one page: what to switch off, in what order, and who is allowed to.
Untitled
A readiness audit is two weeks and week one is entirely interviews. We sit with whoever does the manual work and write down every handoff. No software gets bought in either week. The most common fin
Untitled
Ship the boring automation first. Everybody wants the assistant. Almost nobody needs it yet. What they need is for follow-up to happen without a human remembering to do it. That is a Tuesday, not a
Report this
Reports are private. Our team reviews every one — thanks for helping keep the community safe.
Thanks — your report is in. We'll take it from here.
